Cancellation policy

Plans change. We get it.

Your initial reservation payment secures your date and time and is non-refundable.

Need to move your event? With at least 14 days' notice, your reservation may be transferred one time to another available date.

Reservations cancelled or rescheduled less than 14 days before the event are not eligible for transfer.

Any difference in pricing for the newly selected date, duration or experience must be paid by the customer.

How payment works

For approved reservations more than 14 days away, a 50% initial payment is required to confirm the date.
The remaining balance is due 14 days before the event.
Approved reservations confirmed within 14 days of the event require payment in full.
A date is not reserved until the Rental Agreement is accepted, the required payment is received and OMAGINE issues confirmation.

The complete terms are in the OMAGINE Rental Agreement & Venue Policies, which you accept before completing a reservation.